Aus Game Frontier · Reader information
Privacy policy
Effective date:
This policy explains how Aus Game Frontier handles information connected with reader enquiries and visits to ausgamefrontier.com. It covers the details you choose to share, browser preferences and the technical information needed to operate the website. It also explains how to ask for access, a correction or deletion.
Our aim is to collect only what is useful for a clear purpose and to give you practical choices. Reading our editorial guides does not require an account. Please check a gaming platform’s own privacy policy before providing information on its website.
1. Who operates this site
Aus Game Frontier operates ausgamefrontier.com as an Australian editorial gaming guide. We publish comparisons and information to help readers understand digital entertainment platforms. Privacy enquiries are handled by our editorial support team.
Email [email protected], telephone +61 2 8015 7426, or write to Aus Game Frontier, Level 12, 135 King Street, Sydney NSW 2000, Australia. Our enquiry hours are Monday to Friday, 9 am–5 pm Sydney time, excluding NSW public holidays. Include “Privacy enquiry” in your subject line so we can direct your request appropriately.
2. Information collected
Our enquiry forms ask for your name, email address and message. If you contact us directly, we receive the contact details and information included in that correspondence. You can keep your message brief; we do not ask for passwords, payment details, identity documents or sensitive personal information.
A page request can include an IP address, browser information, request time and requested page. This information supports delivery of the website. Where hosting logs are retained for troubleshooting or security, we use only the details relevant to that task rather than building a profile of your interests.
The site stores your consent choice in this browser using the following first-party records. They remember preferences rather than identifying you by name. No optional analytics or advertising storage is currently in use.
| Record and storage | Provider and purpose | Category and lifetime |
|---|---|---|
| ausgamefrontier.com:cookie-consent Local storage | Aus Game Frontier; remembers your consent choice and timestamp. | Necessary preference storage. Remains until you clear it or site code replaces or removes it; the choice is treated as expired after 180 days. |
| ausgamefrontier.com:cookie-consent Cookie | Aus Game Frontier; remembers your consent choice as a browser cookie. | Necessary preference storage. Cookie lifetime is 31,536,000 seconds (one year); the saved choice is treated as expired after 180 days. |
External gaming platforms collect information under their own policies when you visit them. Their accounts, purchase records and browser storage are separate from the preference records described here.
3. Why information is used
We use enquiry information to answer questions, investigate reported errors, consider editorial proposals and explain the outcome of a correction request. A reply may require referring to your earlier message so that you do not need to repeat the same information.
Consent records remember your browser choices. Necessary technical information helps deliver pages and investigate faults or suspected misuse. We do not use an enquiry as a subscription request. The site has no newsletter, reader account or behavioural advertising feature, and enquiry details are not used to target advertising.
4. Consent and Australian privacy principles
We use the Australian Privacy Principles as our operational standard for fair collection, appropriate use and handling of personal information. This is a statement of our approach, rather than a claim of legal certification. Applicable Australian law governs any obligations that apply to our activities.
When you voluntarily submit an enquiry, you permit us to use its details to address that enquiry. This does not give marketing consent. Necessary processing supports the service you request; a disclosure may also be required by law. Optional tracking would require a separate affirmative choice before activation.
You can change your browser choice using Cookie settings in the footer. Accepting optional cookies does not activate technologies that are not implemented. Rejecting them leaves the site usable. Clearing browser storage may cause the consent prompt to appear again.
5. Service providers and external links
We limit access to enquiry information to relevant editorial staff and service providers needed for website operations or handling correspondence. We do not sell enquiry information. Providers should use information only for the work they perform for us, with access limited to that purpose.
Information may be disclosed where a valid legal requirement applies. If an operational provider processes information overseas, we assess the privacy implications and appropriate contractual or access safeguards before sharing it, and explain relevant arrangements when responding to a privacy enquiry.
Some editorial links may earn us an affiliate commission at no extra cost to you. Following a link takes you to a separate service whose privacy practices, tracking and terms you should review. An affiliate relationship does not give that platform access to messages you send us.
6. Retention and deletion
Our operating policy is to delete resolved enquiry records after 12 months. This allows reasonable follow-up while limiting unnecessary retention. We may retain a record of an editorial correction for accountability, removing personal contact details when they are no longer needed.
Where technical logs are retained, the routine limit is 30 days. Relevant records may be kept longer for an active security incident, unresolved complaint or legal preservation requirement. Such exceptions are reviewed against their purpose and end when continued retention is no longer required.
The consent choice expires after 180 days, even though its browser cookie can remain for one year and local storage can persist until cleared. You can change the choice sooner through Cookie settings or remove the records through your browser. A form submission page does not itself establish a permanent record or guarantee storage.
7. Keeping information secure
Our handling approach includes restricting access to enquiry information, reviewing operational access and maintaining the software used for site operations. We remove information when it is no longer needed and limit copies made for reviewing a request.
These are proportionate safeguards, not a promise that every transmission or system is completely secure. Please avoid sending financial information, passwords or identity documents through an enquiry form. If a privacy request needs identity verification, we will discuss a proportionate way to confirm it rather than asking you to include unnecessary documents in an initial message.
8. Access, correction and complaints
You can request access to information held about your enquiry, ask us to correct an error or request deletion by emailing [email protected]. Give enough detail to locate the correspondence, such as its approximate date and the email address used. Do not send a password or payment information.
We aim to acknowledge requests within five business days and address them within 30 days where practicable. We may verify identity proportionately before releasing information. If more time is needed, we will explain why. If a lawful limit prevents access or deletion, we will explain the reason and available complaint options.
If you are unhappy with our response, ask for a further privacy review. You may also contact the Office of the Australian Information Commissioner (OAIC) where applicable. This process does not restrict any rights or remedies available under Australian law.
9. Children and age-appropriate play
Our guide covers general digital entertainment, not gambling or real-money wagering. Parents and carers should check each game’s age classification, in-game purchases, communication features and privacy settings before allowing a child to use it.
We do not knowingly solicit personal enquiries from children under 16. A parent or carer who believes a child has shared personal information can contact [email protected] to request removal. Please describe the enquiry without adding further sensitive details about the child.
10. Policy changes
This policy takes effect on 13 October 2026. We update the effective date when our handling practices change and highlight material revisions on this page so readers can understand their impact.
We review this document alongside our cookie policy before enabling new browser storage or processing. Any optional technology requires an appropriate explanation and consent choice before use. You can contact our support team if you would like clarification about a policy change or how it affects an earlier enquiry.